Privacy Policy
Your privacy matters to us. Here's how we handle your information.
Last updated: August 30, 2026
Sage and Oaks Premier Lawn Services ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information when you use our website at sageandoaks.com or engage with our services.
Information We Collect
We may collect the following types of personal information:
- Contact information — name, email address, phone number, and service address when you submit a quote request or contact form.
- Service information — details about the lawn care services you request or have received.
- Communications — messages, inquiries, or feedback you send us.
- Usage data — information about how you interact with our website, including pages visited, browser type, and IP address.
- SMS opt-in data — your mobile phone number and consent record when you opt in to our text messaging program.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide lawn care services.
- Send appointment reminders, service updates, and follow-up communications.
- Send promotional offers and marketing messages (with your consent).
- Improve our website and service offerings.
- Comply with applicable laws and regulations.
SMS Program & Text Messaging Data
This section specifically addresses how we handle your phone number and SMS opt-in data.
SAGE AND OAKS PREMIER LAWN SERVICES LLC does not share mobile numbers, text messaging originator opt-in data, or consent with any third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
What we collect
When you opt in to our SMS program, we collect your mobile phone number and a record of your consent (opt-in date, method, and source).
How we use it
Your phone number is used exclusively by Sage and Oaks to send you appointment reminders, service notifications, and promotional messages related to our lawn care services. It is never used for any other purpose.
No third-party sharing
Your phone number and SMS opt-in data are not shared with, sold to, transferred to, or disclosed to any third-party companies for their own marketing, advertising, or promotional purposes — period. This applies to data brokers, marketing platforms, and any other outside organizations. The only exceptions are aggregators and providers directly involved in delivering the Text Message services on our behalf.
How to opt out
You may opt out of SMS messages at any time by replying STOP to any text message from us. You will receive one final confirmation message and no further texts will be sent. For help, reply HELP or contact us at [email protected].
How We Share Your Information
We do not sell your personal information. We may share your information only in the following limited circumstances:
- Service providers — trusted vendors who help us operate our business (e.g., scheduling software, payment processors), bound by confidentiality obligations and permitted to use your data only to provide services on our behalf.
- Legal requirements — when required by law, court order, or governmental authority.
- Business transfers — in connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- With your consent — for any other purpose with your explicit permission.
Cookies & Website Analytics
Our website may use cookies and similar technologies to understand how visitors use our site and to improve your experience. You can control cookie settings through your browser preferences. We may use analytics tools such as Google Analytics to collect aggregated, non-personally-identifiable usage data.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Children's Privacy
Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
Your Rights & Choices
You have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal information, subject to legal obligations.
- Opt out of marketing communications at any time.
- Opt out of SMS messages by replying STOP to any text from us.
To exercise any of these rights, contact us at [email protected].
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
- Email: [email protected]
- Phone: (830) 444-4079
- Service Area: San Antonio, Texas & surrounding areas